Spitfire™
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Spitfire B2B e-Management - simple and secure web-based ordering, fulfillment, product catalogue management, and supply chain management.
"Place the catalogue on the customer's desk"
View the Spitfire™B2B e-management product brochure in Adobe PDF format (Adobe Acrobat Reader software required)
Spitfire Print Management - For printers, Spitfire™ also provides sophisticated print room management features.
With an easy-to-use web-based user interface. Spitfire provides a seamless end-to-end solution, delivering your customers, staff, and service providers unprecedented control - and savings to match, whilst giving you the management capability to maximise the productivity of your expensive hardware investment.
View the Spitfire™ Print Management brochure in Adobe PDF format (Adobe Acrobat Reader software required)
Spitfire™ - Key Features
The following features and benefits apply to all products in the Spitfire™ family.
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Spitfire™ Orders
The Spitfire™ Orders module enables any customer with a web browser to view items in a catalogue, place orders, and to review the status of orders in progress. The Orders module handles both print and non-print orders.
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Spitfire™ Customer Management
Spitfire™ Customer Management stores your valuable customer data in a relational database, enabling maintenance of such data as delivery addresses and cost centre information. Complete and seamless integration with other Spitfire™ modules is provided. Customer management may be performed anywhere anytime via a web browser.
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Spitfire™ Catalogue Management
Spitfire™ Catalogue Management allows the maintenance of virtual catalogues of items which may be available for order. Catalogue Management handles both print and non-print items.
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Spitfire™ Print Manager
Printers are becoming faster and faster.
Users are getting more and more processing power on their desks. Yet the print manager is
stuck in the middle, buried under a mountain of paperwork - assigning jobs, juggling
deadlines, managing inventory, telling finance who owes for what, answering status
queries, and trying to keep everyone happy.
At OTS, we believe it's time some of that computing power was used to make the print manager's job simpler, and more efficient. As a bonus, we promise happy users, plus improved relations with the accountants. Sound too good to be true? Not any more!
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Spitfire™ Service Provider
Spitfire™ Service Provider module enables service providers to receive electronic orders for their services, and update the status of orders in real time, with no paperwork! Updated information provided by service providers is immediately available to customers. Complete and seamless integration with other Spitfire™ modules is provided. Service Provider can be deployed anywhere anytime via a web browser. Service Providers may be print or non-print providers.
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Spitfire™ Order Manager
The Spitfire™ Order Manager module allows a nominated person in your organisation to direct orders to one or more service providers. Order Manager allows the progress of jobs to be monitored, and for detailed costing to be applied to each step in the order fulfillment process, all with no paperwork!
Updated information provided by the Order Manager is immediately available to customers. Complete and seamless integration with other Spitfire™ modules is provided. Order Manager can be deployed anywhere anytime via a web browser. Order Manager may be used for both print and non-print orders.
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Spitfire™ Financial Control
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Services and Training
Have Spitfire re-badged to the name and style of your choice to better project your corporate image.
Spitfire™ comes with a comprehensive implementation guide
OTS provides a full range of installation services where required
Site specific tailoring is also available as well as advice to ensure you get the best out of the product
The Spitfire™ user manual, embracing industry-standard "look and feel" ensures most users become productive with little support
OTS is able to provide training as necessary
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Development of Spitfire™ is client-driven and was modelled by working closely with clients. It is constantly being enhanced in response to customer feedback. You owe it to yourself to have a look at Spitfire™.
To see how your organisation can benefit from Spitfire™, contact Options Technology Solutions.